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CRM & Loyalty

Know your customers. Reward the ones who matter.

Every transaction builds a customer profile. Turn first-timers into regulars.

Core Capabilities

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Auto Customer Profiles

Every transaction, online order, and reservation builds a profile. No manual entry.

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Loyalty Points

Customizable points system. Earn on every purchase, redeem for rewards.

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Customer Insights

See visit frequency, average spend, favorite items, last visit date.

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Segmentation

Group customers by behavior: VIPs, at-risk, new, lapsed. Target each group differently.

How It Works

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Customer Purchases

A transaction is made at POS or online.

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Profile Auto-Updates

Customer profile is created or updated with purchase data.

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Points Earned

Loyalty points are automatically added to their account.

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Points Redeemable

Customer redeems points for rewards on their next visit.

30 days no visit? Flagged "at risk"
Auto-trigger re-engagement via Marketing
VIP segments updated
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Better Together

POS and Online Ordering feed customer data automatically. Marketing uses segments to send targeted campaigns. Gift Cards link to customer profiles for tracking.

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"We discovered that 20% of our customers drive 60% of revenue. Now we treat them like VIPs and they come back even more."
David C. Restaurant Owner, 8 locations